Person with prosthesis smiling

You may have had others... But have you tried

Our Services

Our team are friendly and super helpful. Intrigued? Take a read of some of our skills below.

We're here to help

Ability Links focuses on building a person’s ability, and linking people to their community.

Our aim is to strengthen the network of support around you and to pass on skills. As a result, we help people to live with as much independence as possible.

Support Coordination

  • We Provide information on mainstream, community, informal and NDIS support options.
  • Support Coordinators budget support in NDIS plans by working with plan managers on how funds are being used.
  • Linking people to mainstream services in addition to NDIS providers is a core part of support coordination. (For instance;  Centrelink, housing, education, transport, health).
  • Our team keeps people updated on changes to the NDIS, and things that may affect people living with a disability.
  • Getting ready for plan reviews can be stressful. A good support coordinator  helps participants to get the right reports, and to fill out and provide the right paperwork, so that they get funding for the supports that are needed.
Girl with disability working at office
two women talking. One is upset.



Recovery Coaches recovery-enabling relationships. They are specifically trained people that often have a lived experience with mental health struggles.

The role is not about curing or making mental health issues go away but about working towards and maintaining optimal mental health. That looks different for everyone.

Recovery coaches support people with psychosocial disabilities to live a full and contributing life. The programs delivered by Recovery Coaches are centred on passing on tools that help to better manage complex challenges of day-to-day living.


Recovery Coaches teach strategies and use programs focusing on strengths and resilience. As a result, they empower ability and increase self-confidence. Coaches are trained to work collaboratively with people, their families, carers, and other services to help build security and a sense of community.

A Recovery coach with lived experience is called a Lived Experience Recovery Coach.


Recovery coaches without lived experience are called a Psychosocial Recovery Coach.

Assistance with Decision Making, Daily Planning and Budgeting

Help to research and make decisions

Making decisions can be tough, especially without all the information in from of you.

Assistance with decision making, daily planning and budgeting focuses on supported decision making. 

This isn’t about making decisions for someone, or planning out their day; it focuses on gathering options and information and presenting them in a way that it makes planning, budgeting and decision making easier.

Two people, one in a wheelchair looking at a budget
Young man with Down syndrome with his mentoring friend sitting outdoors in cafe and studying

Life Transition Planning

Make a plan for the future

This service  focuses on linking participants to peers and mentors that provide volunteer assistance within the participant’s home or community to develop skills.

For instance, assistance in attending appointments, shopping, bill paying, taking part in social activities and maintaining contact with others.


Assistance with Accommodation and Tenancy Obligations

Help to find or keep a home

We can help with activities to help participant find or keep appropriate accommodation, especially those at risk of homelessness.  This may include  assisting to apply for a rental property, negotiate to secure government housing assistance or to undertake tenancy obligations in the mainstream market. We can even assist people to explore an Independent Living Options package; where you can get support from a live in support worker or housemate. 

Generally we use this as an interim service until support coordination is funded in a plan.

Cheerful Student With Disability At Home
Joyful girl with myoelectric arm having fun while listening to music and dancing

Skills Development and training

Learn new things

Assistance in developing life skills and training. This could include public transport training and support, developing skills for joining in community, social and recreational activities.

Self-management capacity building

Learn how to budget your support

The self-management capacity building item provides you with flexibility to purchase services to that help you to self-manage your funds and supports. 


It is designed to complement other capacity building supports to like support coordination, individual skills building or plan management. It is there to help participants to develop skills to have choice and control over their plan.

Hands of young businesswoman with arm prosthesis writing down working plan
Young woman supporting

Community Engagement Assistance

Help becoming more socially connected

Programs to empower participants and help them to make new friends and improve how they engage with the community. 

This includes assistance to engage effectively in the community through a group approach to help achieve
goals, gain insight into their lives and make informed decisions.

Employment Support

Supports for a person with disability to work when they are likely to need extra help

The Federal Government already funds Disability Employment Services (DES), though sometimes their services don’t quite cover the level of support NDIS participants require to find or keep a job. 

Some participants may not be eligible for their services. This service can be funded to assist alongside DES.

It can include things like coaching, skills development or mentoring related to employment goals.

Person looking at a computer
People enjoying themselves with live music

Innovative Community Participation

Join a class, a group or get involved in an activity

Funding used on innovative community participation is for activities that don’t quite meet other funding categories, though are still considered reasonable and necessary support.  This support enables participants to access mainstream activities in the wider community.


This could be a cooking class, art classes or countless other activities.

We're inclusive

Everybody deserves to feel comfortable and have the right to make their own decisions.
Family With Down Syndrome Daughter Sitting Around Table At Home Doing Craft Together

Please let us know if you require an interpreter or need us to change the way we do things


We are happy to organise translation. Our resources and services can be delivered in ways that help you to feel comfortable.

Get In touch


available from 9:00 – 5:00

Servicing the Illawarra


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