Wollongong & Nowra Recovery Coaching

Our Recovery Coaches listen, care and walk beside the people we support through the highs and lows of life. We are non-judgemental and celebrate every win. We understand set backs, but optimise chances of success by focusing on passing on tools and building capacity.

two women talking. One is upset.

What is Recovery Coaching?

Through recovery-enabling relationships  and skilled coaching, people are supported to build capacity, including strengths and resilience. Recovery coaches  work collaboratively with people, their families, carers, and other services to design, plan, implement and adjust a recovery plan

Recovery isn’t a destination, its a continual journey. It is not about “fixing” people or conformity, we are all unique and need to embrace our unique self. Recovery is about being prepared.  In the context of disability our functional capacity can fluctuate. Its normal to have good and bad days. This is especially the case for people living with a psychosocial disability. A recovery oriented mindset means to plan for the bad days and to put supports and strategies in to play to be prepared, and be able to enjoy the good days we have.


Who is Recovery Coaching for?

Ability Links Recovery coaches provide support to people with psychosocial disability to live a full and contributing life.  We assist people to take more control of their lives and to better manage complex challenges of day to day living.

 The Recovery Coach role is centred on:

●       Contributing lived or learned experience of recovery perspectives – alongside the broader system of supports, including by collaborating with other NDIS funded providers to ensure those supports are recovery-oriented.

●    Supporting linkages and continued engagement with the broader service system – Assistance and practical support to build the capacity of the person with psychosocial disability to access, engage, maintain engagement and optimise the use of different service systems, particularly health housing, education, employment, finances, family supports and physical health care services.

●      Supporting connections with peer support groups and mutual self-help networks- Isolation is one of the biggest challenges experienced by people
with psychosocial disability and these resources introduce a person to a community to build social and support networks.

●      Facilitating a coordinated response between services – With or at the direction of the person, facilitate and participate in shared planning including case conferencing to ensure a coordinated response between services, e.g. mental health, physical health, justice and housing. This may involve the recovery coach working collaboratively with the person’s clinical mental health team and other services to develop a shared recovery plan. Monitoring and regular review and adjustment of the recovery plan should be undertaken in partnership with the person, their family and carers and other key support services the person may be receiving, including clinical services.

●      Shared planning at transition points – It is particularly important that shared planning is undertaken at key transition points.  These may include when a person experiences fluctuating needs and during life transitions such as moving home and changes to their support network. This may also include support with handover, facilitating the delivery of NDIS concurrent supports and discharge planning with input from clinical services.

Is Recovery Coaching Support Coordination?

Recovery Coaching has an element of Support Coordination to it, though it is not Support Coordination. Generally if you are funded for Recovery Coaching, you are able to choose whether to have a Recovery Coach or a Support Coordinator. Though you can choose to have both. Support Coordination is paid at a slightly higher rate, Recovery Coaching generally gets funded with more hours than Support Coordination. You can choose to separate out a few hours from the Support Coordination/ Recovery Coaching budget to have a Support Coordinator to assist as well. This can be with us, or shared between organisations.

Recovery Coaches can be a little more flexible in how they support people. This can mean attending appointments with people, helping people to go to new places and generally being a little more hands on than a Support Coordinator.

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